Hello Notewise Support Team,
I am writing to report a critical page synchronization bug in shared notes.
Currently, there is a one-way syncing issue between me and my collaborator.
When I add or increase pages in a shared note, my partner cannot see the new pages at all.
Conversely, when my partner adds a page on their side, the changes are instantly visible on my device.
It seems that any page-related operations performed on my end are completely hidden from the other person.
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Steps to Reproduce:
Open a shared note with a collaborator.
I add a new page to the note from my device.
The collaborator checks their device, but the newly added page does not appear.
The collaborator adds a new page from their device.
The page added by the collaborator instantly appears on my device.
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This issue is severely disrupting our real-time collaboration workflow.
Could you please investigate this synchronization error and fix it as soon as possible?
Thank you.
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Canvas & Note
4 days ago
Get notified by email when there are changes.
Canvas & Note
4 days ago
Get notified by email when there are changes.