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My Application is Stuck , i have exam in few hours

Canvas & Note

My application shows "preparing ur data . This might take a while . Keep app open even if appears stuck .

I have my exams in few hours and i need to revise , how much more time would it take for the process to be over with?
the progress bar is stuck

You guys should not start any backup or update without informing us in advance .

I could had atleast saved my notes somewhere on my PC .

i have exam in few hours and your app is stuck ?

What shall i do ?

Post type
🐛 Bug
2 comments

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Comments2

  • Robert changed status to Completed
    Team•

    Sep 5

    Pinned

    Thank you for contacting Notewise. We’re sorry for the inconvenience caused.

    This recent migration was introduced to improve data efficiency and overall app performance, especially for users who have a large amount of data stored in Notewise.

    The migration can genuinely take quite some time if your app contains a significant amount of data. For example, you may have tens of GB of data stored in the app, which can result in a longer migration process.

    Please rest assured that as long as the migration is still progressing, it should eventually complete, even if it takes a long time.

    For now, we kindly ask you to keep the app open and allow the migration to finish. If you encounter any error message or if the progress appears to stop completely for an extended period of time, please let us know again and we will be happy to assist you further.

    Thank you for your patience and understanding.

  • Black Sorbet

    •

    Oct 4

    عربي